We strive to make our pricing as transparent as possible. We tailor every quote according to the problems described and the probable diagnosis. We always confirm how much it will cost before proceeding with the repair, and we don't charge you until we've fixed the problem.
As our technicians have more than 10 years experience in repairing laptops, the quote you receive over the phone is usually accurate so there are no nasty surprises further down the line.
Where other laptop repair companies may hide costs such as delivery in the fee for labour or parts, we split our quotes into three clear parts:
- Replacement part
Transportation (roundtrip) - £25 +VAT
Because we know your laptop's precious to you, we offer the most secure and safe courier service available. DPD's SwapIt boxes have a hard outer shell and soft, laptop-hugging foam inside. This means that there's no chance your laptop will endure further damage. Plus, by sending you an SMS alert 1 hour prior to pickup/drop-off, this courier service offers maximum convenience to you. This means you're not waiting around all day and gives you the chance to re-arrange the delivery at your convenience. Read more about our delivery service.
This fee covers the work carried out by our experienced technicians. Remember, they can repair all brands of laptop.
Labour - £40 +VAT
Replacement part - £Competitive +VATWe've built up strong partnerships with key laptop component suppliers. This means that we can get the best possible deal for you, fast. Whether it's a replacement motherboard, new LCD screen or new DC connector, we can acquire the part quickly and at a low cost to you.
NEW - 12 month warrantySome other repairers use reconditioned parts which can lead to problems further down the line. This is why they usually only offer a 3 month warranty.
Because all our replacement parts are brand new and excellent quality, we now offer a free 12 month warranty on the part.* We don't know any other laptop repair company that offers this guarantee to their customers.
*Please note the 12 month warranty does not cover accidental damage such as spillages and future courier charges are payable by the customer. New motherboards benefit from a 6 month warranty, with motherboard repairs guaranteed for 3 months.