Common faults
Our trained and experienced technicians can fix or replace any laptop fault. Plus, with our new 12 month guarantee* on replacement parts, your peace of mind is guaranteed. Here are some of the most common issues:
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Screen and video problemsLCD screens can be easily replaced and with our competitive pricing, it won't cost you the earth! We can collect, replace and return screens for as little as £105 +VAT.
The most common faults with laptop screens are:
Blue screens
Vertical lines
No backlight
Smashed or damaged |  |
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DC ConnectorRegular wear and tear means DC connectors are susceptible to damage and failure. The actual fault can vary from the connector to the actual power supply. We switch faulty connectors with higher quality replacements, meaning lightning won't strike twice!
Prices do vary according to your make of laptop, but new DC connectors start from £75 +VAT. This includes parts, labour and our roundtrip secure courier service. |  |
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Motherboard faultsMotherboard faults are very common but can be expensive. We always try to keep costs down by fixing motherboards when possible. However, because of our close ties with part suppliers, occasionally it is more cost effective to replace the motherboard. Once we've examined your laptop, we'll discuss the options available with you.
Prices do vary according to your make of laptop, but new motherboards start from £125 +VAT. This includes parts, labour and our roundtrip secure courier service. |  |
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Broken hinges and cases
Broken hinges and unsightly damaged cases may not stop your laptop working initially, but this kind of damage can cause additional problems. For example, the HP DV9000 series has a fault where the left hand hinge snaps and causes damage to the LCD backcover and LCD Bezel. We can repair this fault within 3 to 4 days door-to-door. We can also supply and install hinges or the upper and lower logic (plastics) to make your laptop look like new again.
Prices do vary according to your make of laptop, but a new backcover, bezel and hinges start from £129 +VAT. This includes parts, labour and our roundtrip secure courier service. |  |
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SpillagesAccidents happen but don't panic; we can give you a full diagnosis of the damage, fix most incidents and provide a written quote for insurance purposes if necessary.
What to do when you spill liquid on your laptop
Turn the machine off immediately. Using a dry cloth or paper towel try remove as much fluid as possible. Don't turn your machine on until one of our technicians has diagnosed any damage. |  |
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Keyboard and mouse faultsKeyboard and mouse faults are usually the result of a spillage or excessive force. The usual cure is to replace the keyboard however sometimes there may be a fault with the motherboard. CRM can repair both of these issues.
Prices do vary according to your make of laptop, but new keyboards start from £65 +VAT. This includes parts, labour and our roundtrip secure courier service.
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Poor performance / system issuesWith time laptops can begin to run slowly, making everyday tasks frustrating. You may be tempted to replace the unit with a newer model, but simply sending in your laptop for a health check or memory upgrade can breathe a new lease of life into your machine.
Our technicians can:
Upgrade and install additional memory
Remove viruses
Cleanup malware / Pop Ups
Fix software issues
Plus, with our remote connect service, we can dial into your computer from our workshop and solve a range of problems such as setting up a secure internet connection or removing malicious software. Our competitive pricing means we only charge £30 for the first 30 minutes and £20 thereafter. |  |
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Use our laptop repair enquiry form, or if you prefer you can email us instead.
*Please note the 12 month warranty does not cover accidental damage such as spillages and future courier charges are payable by the customer. New motherboards benefit from a 6 month warranty, with motherboard repairs guaranteed for 3 months. |
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